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Product details
Slides Fur Summer Rivets Platform Sandals Ladies Sandals Outdoor Real Fur Ladies Heels Shoes 2021 New Fluffy Flip Flops Slippers
Note: Different countries have different size definitions. Our shoes are Asian sizes, not American standard sizes.
You can measure the length of your feet first, and then choose the right size according to our size.
Dear buyer! Please read the form carefully before buying. US Size 5.5 6 6.5 7.5 8.5 9.5 10 10.5 11 EU Size 35 36 37 38 39 40 41 42 43 CN Size 35 36 37 38 39 40 41 42 43 Shoe length（cm） 23cm 23.5cm 24cm 24.5cm 25cm 25.5cm 26cm 26.5cm 27cm Suitable For Foot Length 22.5cm 23cm 23.5cm 24cm 24.5cm 25cm 25.5cm 26cm 26.5cm Size Tips:– The size in the shoes is Chinese size; Our US size is not standard US size;
– You should choose the size according to your foot length.
For example, if your foot length is 24.5 cm, then you need a size of 8.5(39). If you’re not sure of the correct size, you can click Contact Us!!! Important Notice: Foot length is not the insole length. Foot length is not the outsole length.
Foot length < Insole Length < Outsole Length
Note:Measure while standing with your foot firmly on the floor and parallel to your other foot.
The detailed size is up to you,please measure carefully, the manual measurement error is about 0.5cm.
IF your foot length about22.5cm please chooseUS Size 5.5 or EU Size 35.
IF your foot length about23cm please chooseUS Size 6 or EU Size 36.
IF your foot length about23.5cm please chooseUS Size 6.5 or EU Size 37.
IF your foot length about24cm please chooseUS Size 7.5 or EU Size 38.
IF your foot length about24.5cm please chooseUS Size 8.5 or EU Size 39.
IF your foot length about25cm please chooseUS Size 9.5 or EU Size 40.
IF your foot length about25.5cm please chooseUS Size 10 or EU Size 41.
IF your foot length about26cm please chooseUS Size 10.5 or EU Size 42.
IF your foot length about26.5cmplease chooseUS Size 11 or EU Size 43.
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Shipping & Payment
Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.Location *Estimated Shipping Time United States 10-30 Business days Canada, Europe 10-30 Business days Australia, New Zealand 10-30 Business days Central & South America 15-30 Business days Asia 10-20 Business days Africa 15-45 Business days Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of shopper-stuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.