Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of shopper-stuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
M***n –
It took a week to get to me I love love it I ordered a size L it was a little tight around my thighs but once I was able to pull it up it slip right on like a magic I could walk around without feeling uncomfortable I could sit without feeling anything bugging me whatsoever.. I’m a thick girl and when I tell you this made my tommy feel so nice and flat under my outfit.. if you want to buy this and you are a size L just get a XL I will be ordering one more in that size XL because the product runs a little small mostly if you got a thick thighs and booty lol
P***s –
Ladies, Size Up, Size Up! Especially my American ladies or you’ll be disappointed. I weight 145lbs, 5’8″, small buttocks, skinny legs and no hips. I’m called the square body shape (just straight down). I have a pouch that I can’t get rid of at the gym. I ordered size M. I had to seriously pulled to get it on. It caused me to have a true muffon top. It fits comfortably around my skinny thighs…Size up. Quality made. Great material. I luv the concept of the additional waist cincher. I will buy a larger size in the near future.
C***a –
muito bom, igual a descrição, material ótimo, comprei a numeração L é semelhante a P no Brasil a próxima vou comprar maior pois ficou bem apertada quase não serviu…
N***r –
Warning: Check size chart and decide what size fits you. I am usually a medium but I took large. It fit well, I was afraid I made a mistake because some people recommended 2 sizes larger but it turned out to be a perfect fit. Always check the size chart. The sewing is very neat and it holds my stomach well. Smoothens any flabby area and most importantly doesn’t roll down. Arrived pretty quickly, it was tracked accurately and was packed well.
A***n –
Very good material a little hard to get into but it really sucks you in
A***a –
Exactly like picture and made of nice strong material. it arrived earlier than expected.
S***e –
Received it just on time. It’s very tight but only because I took a smaller size. It works perfectly and leaves ur tummy flat. The butt is see through.
K***h –
I’m not a big girl and ordered XL because of other reviews and good thing I did. Goes on tight but is so comfortable and nice. Very pretty as well and good quality.
M***t –
if you have big butt get a bigger size Im 120 weight but I have a big butt L is good just a little bit tight on my butt
Customer –
It has a nice fit and I’m usually a size medium so I ordered a L & XL to make sure I could fit & it really slims me down!!
G***z –
Very well made. I choosed a size L because a lot of feedback were saying it’s runs small but It doesn’t. I have to buy another one size M instead. The shipping to USA took around two weeks or less, thank you very much store.
R***C –
esta bien, pedí la xl una talla más de lo que normalmente soy y me quedo muy bien
D***a –
До Беларуси добралась за 13 дней, качество хорошее, утягивает замечательно, только немного маломерят. Мой обычный размер М, взяла М, но влезла с трудом. На фото видно, что немного передавливает где заканчиваются трусики, и попа стала плоской. И, конечно, эти трусики под обтягивающее платье не оденешь. Буду носить, в целом довольна.
D***m –
Good product, extremely fast shipping to Australia – small in sizing
O***a –
еле влезла, L совсем какая то маленькая. так что думаю заказать XL. результатом довольна. советую
M***r –
very beautiful
M***i –
its look okay just the size is smaller then on the chart buy bigger size then your think ! also when you wearing it, your fat will move to upper line. so you can see love handles hahaha ~
Customer –
the shipping was super fast to US and the product is amazing.
N***z –
It’s amazing, I really recommend the store.
M***n –
Very good thanks