Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of shopper-stuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
M*** –
Ests muy bien, es un buen producto. Pero me quedo chica pedire otra mas grande. Recomiendo al vendedor.
P***O –
Llegaron muy bien embalados, llegó antes de la fecha indicada la calidad es excelente él material muy firme me gusto mucho y tiene resultados inmediatos, recomiendo al vendedor
B***s –
El corrector es de muy buena calidad, lamentablemente me equivoqué se talla, me ha quedado pequeño, pero sin duda encargaré otro, el envío fue muy rápido muy recomendable
A***v –
Корсет хорошего качества. Поносим – напишем. Продавец сработал на отлично.
Y***d –
ممتازه، لكن الحجم صغير جدا، لقد اخطأت بالمقاس. المقاس للاطفال. اوصي للبائع، شكرا جزيلا
Z***a –
le produit est conforme au descriptif, sauf qu’il faut prendre la taille d’au-dessus par exemple si vous portez M il faut prendre la taille L
L***s –
Buen empaque, llegó en 50 días a Chile. Se ve bueno.
R***s –
es el pedido, pero lamentablemente solo envió 1 y yo pedí 6 unidades.
A***n –
Заказал 12.11.20 пришло 28.11.20 ( очень быстро), упаковка на высшем уровне крч говоря все круто но ещё не пробовал на теле…
Y***z –
el material parece bueno,ahora falta probarlo
U***r –
Товар пришел быстро, качеством доволен. Рекомендую продавца!
R***v –
доставка до Челябинска 13 дней, для девочки рост 156 великоват.
O***a –
Muito bom o produto, só ficou um pouco curto para mim, mas é ótimo.
V***z –
Se demoro pero llego, excelente calidad del producto
A***n –
also im großen und ganzen eignet sich das Produkt dazu um die Schultern nach hinten ziehen zu lassen. Wie wie schon oft diskutiert und auch logisch ersetzt dieser Gurt nicht die rückentrainings. Allerdings erinnert es an gerade Haltung des Rückens. die Nähte sind gut verarbeitet und beim Tragen drückt nichts zusammen. der Preis ist zu Vergleich zu den bei uns üblichen Plattformen und in der Bucht viel günstiger deswegen kann man für den Preis nicht viel falsch machen.
E***a –
Llego en 20 días. Igual que la descripción. Los velcros podrían ser más amplios pero sujetan bien. Hay mucha opción para el pegado, según tu talla de espalda, por lo que es muy amplia la medida. hay que esperar la durabilidad pero por ahora contenta de la compra
H***l –
Thanks
M***o –
соответствует описанию,товаром доволен,срок доставки 3 недели в Ростов на дону
N***a –
Доставка рівно місяць, якість хороша
L***w –
Cómoda, sumamente resistente y envío super rápido. El único detalle es que es notoria debajo de la Playera después de movimiento pero cumple perfectamente su función.