Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of shopper-stuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***a –
отличная вещь! за несколько часов уже привыкаешь к новой позиции позвонков и когда снимаешь – продолжаешь ходить ровно, доставка 2 недели
N***n –
Посылка пришла ровно месяц отправлено было продавцом сразу отслеживалась ….запакована в зип пакет ….примерила очень удобно…осанку держит супер… по качеству я очень довольна швы ровные ,ниток нет ,запаха нет, а это немаловажно …поэтому продавцу спасибо …рекомендую
A***c –
All referrals for the store. The YOSYO Brace Support Belt Adjustable Back are packed well, and are protected against any impact. Pure ten. 🙂 I am satisfied, and I hope for further cooperation. If more people were a seller, the world would be a better place.
V***z –
Llegó muy rápido. El artículo se ajusta a la descripción y es de bastante buena calidad para el precio bajo que tiene. Muy buena compra.
L***a –
I like it! Have massive scoliosis and hunge a lot because of my big boobs. This helps but dont wear it in your tanktop, digs into armpits.
G***v –
Вещь не плохая, мягкая, дышащая, но с размером я не угадал, сильно жмёт у подмышек, надо было больше брать размер
N***a –
El artículo venía tal y como se muestra en la imagen, la calidad es buena y la talla fue la indicada, estamos contentos con la primera impresión, dejaré comentarios posteriores, por lo pronto volveré a ordenar otra pieza. El envío llegó rápido, antes de lo esperado, todo perfecto.
M***a –
Все пришло аккуратно упаковано, мне понравился, спину держит, да и ты его чувствуешь и сама не забываешь держать спину ровно ))
M***l –
Very fast shipping and delivery. YOSYO brace is perfect posture support. The material is soft so it doesn’t hurt me, but it’s sturdy enough to maintain straight posture. It is adjustable, well constructed and can withstand quite a bit of regular wear and tear. Earlier I had used other shoulder and back support braces that dug into my arms. But this brace is simple and very effective in keeping my right posture.
Customer –
It arrived quickly. I’m happy with it. Very comfortable and adjustable. I think it’ll work well for me. The Velcro isn’t the strongest but that might be so it doesn’t tear up the straps. Easy replacement if necessary. But for the price it’s awesome.
F***r –
El pedido llegó muy rápido y el producto es tal y como aparece en las imágenes.
R***a –
Купила по размеру, всё подходит, но не могу сказать, что фиксация сильная. Хотя определенно напоминает держать спину ровно
D***a –
до Краснодарского края дошло за 2 недели. Жене нравится.
Customer –
соответствует описанию, только на свой 42 взяла М, оказался большой., отдала мужу, у него размер L и М ему немного большеват.
Customer –
Envío tapado. Paquete entregado en buen estado. El material es de calidad. Esa es la sensación al cogerlo. cogerlo. No lo puedo usar porque he elegido la talla S por un comentario que leí. Si miden 1,80 m. se debe elegir la L o XL. La razón es que al no ser un producto elástico, no puedes meter los brazos sin que se salga de la hebilla, y si lo abrocha directamente no puedes meter los brazos porque no estira. Ha sido error mío coger una talla pequeña.
V***t –
super, maintien bien les épaules en arrière.
J*** –
Все как в описании, но мне оказался большим к сожалению
Y***o –
Описанию и фото соответствует. Доставка новой почтой очень быстрая. Не уверена, что буду носить, так как если зафиксировать хорошо, то давит под руками.
S***a –
Товар соответствует описанию!!! Очень быстрая доставка!!! Рекомендую продавца!!!
M***l –
Good quality product.